Help Center

How can we help?

Browse the common topics below, or reach the team directly, signed-in users can also get help from inside the app.

Getting started

Create your workspace, set up your brand profile, and run VERA on built-in demo data before connecting anything.

Connecting your tools

Sign in to Shopify, Meta, Stripe, Mailchimp and more, no API keys, and control exactly what VERA can read.

Approvals & control

How proposed actions work, what needs your sign-off, and where to find the full history of everything VERA has done.

Content & scheduling

Generate content, build a calendar, and schedule across platforms, plus how best-time suggestions are chosen.

CRM, sales & email

Manage leads and deals, book appointments, and run email campaigns that tie back to real revenue.

Billing & plans

How credits work, changing or cancelling your plan, invoices, and what happens when your trial ends.

Frequently asked

Do I need API keys to try VERA?
No. Every connector ships with a working demo path, so you can see the full workflow before wiring up a single account.
Will VERA post or send anything without me?
Never. VERA proposes each external action and waits for your approval, with a full log of what happened.
Can I disconnect a platform later?
Yes, you can disconnect any connected tool at any time, and access tokens are encrypted at rest.

Still stuck?

Our team is happy to help with anything the topics above don't cover.